Voice powered

AI Driven

Automate

replies. calls. responses. workflows. bookings. follow-ups. conversations. emails.

Transforming Voice into Digital Experiences

Vocal Logic turns every call into a living conversation — answering, understanding, and taking action automatically.

CORE CAPABILITIES

AI RECEPTIONIST

AI APPOINTMENT BOOKING

RECEPTIONIST that never misses a call

Your AI receptionist answers every call, greets callers in your brand’s tone, and guides them to the right next step.

Handles new and existing callers differently

Captures names, numbers, reasons for calling

Routes urgent calls appropriately

Greets callers in your brand’s voice every call, day or night

Filters spam and low-value calls automatically

BOOKINGS confirmed before the call ends.

The agent checks your live availability, books appointments and can reschedule or cancel when needed 24/7.

Connects to most popular calendars, CRM or booking system

Confirms date/time clearly with the caller

Triggers confirmation and reminder SMS or email

Schedules, reschedules, and cancels appointments automatically.

Sends instant booking confirmations and reminders.

AI LEAD QUALIFICATION

AI CUSTOMER SUPPORT

CONVERT enquiries into qualified leads.

The agent runs a short discovery to understand fit, urgency and next steps, then pushes sales-ready leads straight into your CRM for follow-up.

Ask structured questions, capture intent, prioritise hot leads.

Capture context, objections and readiness before your team calls.

Turn missed calls into fully qualified sales conversations.

Save time, filter leads, fast-track high-intent prospects

Score, segment, and sync qualified leads into CRM.

INSTANT answers to everyday questions.

The agent handles the repetitive questions so your team doesn’t have to jump on every call.

Handle common questions automatically, keep your team free

Escalates complex issues to humans with a summary of the call

Automate FAQs, directions, hours, policies and basic queries.

Cut repetitive support calls without sacrificing customer experience.

Let AI handle basics; humans focus on complex issues

Receptionist

Reduce staffing pressure and call handling time while delivering a consistent, professional experience on every call.

Appointment Booking

Turn inbound calls into confirmed appointments as your AI agent checks availability, books times and sends instant confirmations.

Qualified Opportunities

Our inbound AI asks the questions, captures details and tags high-intent callers so your team speaks only to serious leads.

24/7 Coverage

Vocal Logic handles after-hours, lunch breaks and overflow, collecting messages, booking and keeping your phone line always “open”.

Smart Routing

Intelligently separate emergencies from routine enquiries, routing urgent calls faster and logging everything else with structured notes.

Customer Experience

Give every caller a calm, professional, on-brand welcome—polite, consistent, and reassuring—whether they call during peak hours, after-hours, or on weekends.

Promotional Calls

Tie outbound calls to special offers or campaigns—AI explains the promo, checks interest and books appointments, so marketing spend translates into measurable sales activity.

Appointment Reminders & Reschedules

Automated reminder calls confirm attendance, offer reschedule options and feed updates straight into your calendar.

Website Form Enquiry Conversion

When someone submits a form, automated call-back to clarify needs and books a call or appointment—boosting conversion before competitors even respond.

Campaign & Promotion Calls

Tie outbound calls to special offers or campaigns—AI explains the promo, checks interest and books appointments, so marketing spend translates into measurable sales activity.

Missed Call Recovery

If a call is missed, your AI agent automatically calls back, captures details and progresses the lead—turning missed calls into second chances and saved revenue.

Lapsed Patient / Client Recalls

Your AI agent gently reminds overdue patients or clients, offers convenient times and books them in—supporting better outcomes and stabilising recurring revenue.