From Conversation

To Action

AUTOMATICALLY

No

platforms to learn. prompts to tweak. workflows to maintain. scripts to write. integrations to figure out. AI expertise required. ongoing setup headaches.

Most vendors sell tools. Voice Logic delivers outcome.

Vocal Logic provides managed enterprise-grade Conversational AI agents that engage customers, maintain context and execute business workflows — delivering consistent, intelligent interactions across digital channels, 24/7.

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CAPABILITIES

🗣️ENGAGEMENT

🛠️CUSTOMER SUPPORT

Customer Engagement

What it delivers:

Responds instantly to inbound messages

Maintains brand-consistent tone

Escalates when required

Business-aware logic

Answers common enquiries

Lead qualification before forms

Captures and qualifies leads automatically

Outcome: Every conversation is engaged, qualified, and progressed — without human effort.

Typical Use Cases:

Website enauiries

SMS and messaging responses

Sales pre-qualification

First-touch customer experience

Customer Support & Knowledge Enablement

What it delivers:

Answers support enquiries using your knowledge base

Guide users through resolution steps

Retrieves accurate, up-to-date information via RAG

Simple onboarding guidance

Context-aware to triage issues

Outcome: Faster resolution and fewer support tickets — without expanding support teams

Typical Use Cases:

FAQs and policy questions

Product and service support

Internal knowledge assistance

Helpdesk Tier-1 support deflection

⚙️AUTOMATION

📅APPOINTMENT

Workflow & Automation Triggering

What it delivers:

Updates CRM and customer records

Triggers follow-up emails or SMS

Auto creation of tasks, tickets, workflows etc.

Integrates seamlessly with downstream systems

Outcome: Conversations that don’t end in chat — they execute business processes.

Typical Use Cases:

Lead → CRM → follow-up automation

Booking → confirmation → reminders

Support → ticket → resolution workflows

Sales handoff and notification

Appointment Booking & Rescheduling

What it delivers:

Real-time availability checks

Books, reschedules, and cancels appointment

Sends confirmations and reminders automatically

Handle multi-location / multi- provider logic

Outcome: More bookings, fewer missed opportunities, zero manual handling.

Typical Use Cases:

Medical & dental clinics

Professional service

Sales consultations

Real Estate: site visits and inspections

NO PLATFORM. NO INTERNAL EFFORT

Pricing

Starter

$290 /month

  • AI Receptionist (chat + messaging)

  • Lead capture & basic qualification

  • Single channel (website or SMS)

  • Basic knowledge responses

  • Analytics & monthly optimisation

  • Email Support (72 hrs SLA)

Best for Customer Engagement:

Small businesses, single location, inbound enquiries.

Outcome:

Never miss a message. Capture every lead.

Growth

$490 /month

  • AI Receptionist (chat + messaging)

  • Lead capture & basic qualification

  • Customer Support & Knowledge Enablement (RAG)

  • Appointment Booking & Scheduling

  • Multi-channel (web + SMS / WhatsApp)

  • Calendar integration (1 calendars)

  • CRM integration (basic)

  • Analytics, optimisation & monthly insights

  • Priority support (48h SLA)

Best for Customer Engagement:

Service businesses, clinics, sales teams.

Outcome:

Conversations turn into bookings and resolutions.

Scale

$990 /month

  • All Growth features

  • Workflow & Automation Triggering

  • Advanced lead qualification & routing

  • Up to 2 calendars integration / 2 locations

  • CRM updates, follow-ups, notifications

  • Custom design business logic

  • Advanced reporting & optimisation

  • Priority support (24–48hrs SLA)

Best for Customer Engagement:

Growing teams, multi-location, high volume.

Outcome:

Conversations automatically run business processes.

All plans include full management, optimisation, analytics, and reporting.

Optional Add-ons

  • Additional channel (e.g. WhatsApp): $90 / month

  • Additional calendar/location: $75 / month

  • Advanced CRM logic: $150 / month

  • Custom knowledge ingestion (RAG): $200 setup

  • Workflow automation pack: $250 / month

Add All plans include ongoing optimisation, analytics, and managed service delivery. Usage thresholds apply.

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